Meet the Customer Support Team

About CIRCA5000 • 3 min read

Meet the Customer Support Team

Based in Liverpool, our Customer Support team are on hand to help with anything you may need in regards to your CIRCA5000 account. They also work hard behind the scenes to make sure trades and transfers are carried out smoothly.

Lauren

“I love speaking to our users every day. It’s great to be able to shape the team and implement processes that will make our users’ investment journey easy, and take care of them from the moment they sign up.” 

Lauren started with CIRCA5000 in 2019 and has been crucial in shaping how the team operates and how all of the processes are done behind the scenes. Lauren was promoted to Head of Customer Operations last year and is always the first to advocate for our investors and pass on their feedback.

JANE

Jane has been working supporting investors for 5 years.With a passion for pensions, there’s no one better to help you with transferring your pensions over to CIRCA5000. If you have ever spoken to Jane, you’ll know why she gets amazing reviews from our investors every day. We’d be lost without her!

Eli

The newest member of the team, Eli has got stuck in and loves assisting our investors.

“It really is great to pass on user feedback and suggestions to the rest of the team. The best part is seeing the product team take it on board and make improvements based on what our investors actually want!”

The newest member of the team, Eli has got stuck in and loves assisting our investors.The team loves speaking to our users, so don’t be shy, pop them a message - what they don’t know about CIRCA5000 isn’t worth knowing!

Capital at risk.